Sales Psychology

Most people often make the mistake of focusing on “what” they sell and rarely on “how” they sell it. However, it’s a huge advantage to prepare for how to sell, so you convey the message most efficient. This enables you to activate the customer’s desire to make a purchase and optimize your sales revenue.

In order to make successful sales in the company, you need to understand the techniques that lie behind a sale. Scientificly, it has been proven that with the right techniques you can get people’s sales pleasure to grow – just by understanding how to sell. Through effective communication tools like body language and non-verbal signals, you can increase the customer’s desire to buy your product.

Through sales psychology, you learn to read your customers signals to identify customer types. You learn to strengthen the first impression and avoid acting as a typical seller – thereby strengthening your relationship with the customer.

As a participant in the Sales Psychology training day you will learn the skills to analyze, organize, implement and, in particular, increase sales revenue.

We look forward to welcoming you!

AGENDA:
8:00 Registration, breakfast and networking
9:00 Welcome by Minetum
9:10 Strategic Sales – Relationship between the customer and the sales person
Techniques and ways of increasing sales with the latest knowledge of sales psychology. You learn how strategic sales differ from traditional sales, and why it is important to understand this change.
10:30 Break
10:45 Body language and negotiation techniques
Did you know that your sales presentation can be predicted with 90% accuracy just by looking at your body language? Karisma and credibility are based on your body language, which are two important parameters for a sale.
12:00 Lunch
1:00 Behavior – the customer in focus
Being able to master sales psychology is important in terms of optimizing customer composition and hence its sales. One must be able to read and act on the behavior of different clients. This is done by reading the signals the customer sends through behavior and body language.
2:30 Break
2:45 Adjust your communication
Customers, on average, make 80% of a decision whether they want to buy a product within the first three minutes of a potential sale. That’s why it’s about understanding your customers and their differences. You learn how to customize your own behavior and communication to different people and customer types in order to create a better basis for sales results.
4:00 Thank you and Q&A

Contact us today to learn more about the course –  info@minetum.com or request more information by filling out the form below.